Support
Contact & Support
We are here to help — reach us via WhatsApp or email
At Dakshis, we believe in building a relationship of trust with every customer. Whether you have a question about a product, need help with your order, or want to raise a concern — our support team is ready to assist you. We are a small, dedicated team and we take every query seriously.
How to Reach Us
WhatsApp Support
Fastest response
Send us a message on WhatsApp for the quickest response. Ideal for order queries, tracking, and urgent issues.
Chat on WhatsAppEmail Support
For detailed queries
Write to us for detailed queries, return requests, or feedback. We respond within 24–48 business hours.
Email UsSupport Hours
| Day | ||
|---|---|---|
| Monday – Friday | 9:00 AM – 7:00 PM IST | 9:00 AM – 6:00 PM IST |
| Saturday | 10:00 AM – 5:00 PM IST | 10:00 AM – 4:00 PM IST |
| Sunday & Public Holidays | Limited availability | Next business day |
What We Can Help You With
Tips for Faster Resolution
To help us resolve your query as quickly as possible, please have the following ready when you contact us:
- Your order number (found in your order confirmation message)
- The name and phone number used to place the order
- A clear description of your issue or query
- Photographs of the product or packaging (for damage/wrong item claims)
Our Commitment to You
We are committed to resolving every genuine concern with fairness, transparency, and care. Dakshis is built on the trust of our customers, and we take every interaction seriously. If you are not satisfied with the resolution provided, please escalate your concern by emailing us at support@dakshis.com with the subject line "Escalation – [Your Order Number]" and we will personally review your case.
Business Information
Brand: Dakshis
Website: shopkarungali.com
Email: support@dakshis.com
WhatsApp: Available on our website
GSTIN: 37BBVPR4511G1Z9
Category: Karungali Malas, Bracelets & Spiritual Products